B2B Demand Creation vs Demand Capture: What They Mean and When to Use Each
Demand creation is the set of marketing activities that create awareness of a problem or opportunity in buyers who were not previously looking for a solution. Demand capture is the set of activities that reach buyers who are already aware of their problem and actively evaluating solutions. Most B2B companies over-invest in demand capture (search ads, SEO for bottom-of-funnel keywords, competitor comparison pages) and under-invest in demand creation (content that teaches buyers something new, thought leadership, social distribution). The result: competing intensely for a small pool of in-market buyers while ignoring the much larger pool of buyers who could be influenced before they start searching.
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